Business Analyst

1 · Your tasks

• Find out what users need by interviewing them, running workshops and watching them work (shadowing)
• Draw each process as it is now and as it should be (as-is/to-be), then write the work up as user stories with acceptance criteria
• Maintain traceability between requirements, build, and test coverage
• Help coordinate UAT, then check that everything still works after each release

2 · The project

Project: Process documentation and requirements support for contact center technology enhancements.

3 · Work papers we accept

USC, GC, EAD, OPT, STEM OPT. H-1B transfer for qualified candidates.

USC:

U.S. citizen.

GC:

green card holder (a lawful permanent resident of the U.S.).

EAD:

short for Employment Authorization Document. This USCIS card lets you take a job in the U.S.

OPT:

Optional Practical Training. F-1 students use it to gain job experience in their field after school.

STEM OPT:

added OPT time for STEM grads (science, tech, engineering, math). Only E-Verify employers can offer it.

H-1B transfer:

your H-1B moves from your current employer to ByteBridge Talent LLC.

As an E-Verify participant, ByteBridge Talent LLC welcomes people on OPT and STEM OPT.

4 · Words to know

Contract:

the job runs for a planned period. Here that period is 12 months or more.

W2:

you are on the payroll, and tax is taken from each paycheck.

C2C:

short for corp-to-corp. Your own company sends the invoice and receives the payment.

Hybrid:

a mix of office days and home days. "2 days onsite/week" or "3 days onsite/week" is the number of office days each week.

401(k):

a retirement savings plan. "With match" means the employer adds money too.

PTO:

paid time off for rest, travel or personal days.

FSA/HSA:

accounts that let you set aside pre-tax money for health costs.

5 · Reach us by email

Write to info@bytebridgetalent.com. Put the role ID in the subject. Add your résumé as a file. The button fills in the address and subject for you.